Drug Data and Databases
August 3, 2026
7 minutes

Batch recall

A batch recall (Chargenrückruf) is the measure by which specific affected batches (Chargen) of a medicine are withdrawn from the market and the supply chain because of a quality or safety defect. It is a pharmacovigilance and quality measure, initiated by the marketing authorisation holder or ordered by the BfArM or PEI, distinct from a commercial withdrawal. pharmazie.com carries the distribution status per PZN, not the official recall register.

Table of contents
    TL;DR
    • A batch recall (Chargenrückruf) withdraws specific affected batches (Chargen) of a medicine from the market for a quality or safety defect, rather than the whole product.
    • It is initiated by the marketing authorisation holder or ordered by the competent authority; under §69 AMG the BfArM can order a recall in urgent cases, and the PEI acts for vaccines and blood products.
    • Recalls are graded by health hazard into classes I (life-threatening), II (illness or mistreatment) and III (no significant risk), following the European Rapid Alert System.
    • A Chargenrückruf and a full recall signal a defect; an Außer-Vertrieb-Setzung, a Lieferengpass and a Versorgungsmangel do not.
    • The BfArM and PEI publish recalls; the AMK distributes them to pharmacies, keyed on batch number (Charge) and expiry, the same identifiers the FMD DataMatrix carries.
    • pharmazie.com carries distribution status per PZN, not the official recall register, which stays with the authorities and the AMK.

    Batch recall (Chargenrückruf) is the measure by which specific affected batches (Chargen) of a medicine are withdrawn from the market and the distribution chain because of a quality or safety defect, as opposed to a full recall of every batch of the product.

    A recall (Rückruf) is the corrective action taken when a defect or a new risk makes a medicine unsafe or non-compliant. It reaches back through wholesalers and pharmacies to remove the affected stock from circulation. The word Chargenrückruf narrows that action to the batches actually implicated: a contamination, a mix-up, a labelling or stability fault often sits in one or a few production runs, not in the entire marketed product. Recalling only those batches removes the hazard while leaving unaffected stock available, which matters when the medicine is otherwise in normal supply.

    This is a safety and quality act, not a market decision. A company may also stop selling a pack for commercial reasons, but that is a different event with a different legal character. The distinctions below are the part professionals most often need to get right, because the operational response differs at every level.

    Who orders a batch recall, and under what authority?

    A recall is initiated by the marketing authorisation holder, the Zulassungsinhaber, or ordered by the competent authority. Most recalls in Germany are voluntary corrective actions the company takes once it identifies a defect, in coordination with the responsible Landesüberwachungsbehörde. The federal higher authorities can also compel one. Under §69 AMG the competent authorities may prohibit the placing on the market of a medicine, order its recall and secure it ("den Rückruf anordnen und diese sicherstellen"), and since a 2019 amendment the BfArM itself can order a recall in urgent cases and issue a public warning. For its own product classes, the Paul-Ehrlich-Institut acts in the same role.

    Two federal authorities share competence by product type. The split follows the general allocation in the Arzneimittelgesetz.

    AuthorityProduct classesRole in a recall
    BfArMMost finished medicines (chemically defined and many biologicals)Assesses quality defects, coordinates recalls across several Länder, can order a recall in urgent cases and warn the public
    Paul-Ehrlich-Institut (PEI)Vaccines, blood and plasma products, sera, allergens, advanced therapiesOfficial batch release and safety monitoring for its classes; assesses and communicates recalls for those products
    LandesüberwachungsbehördenAll, at pharmacy and wholesale levelCoordinate with the company, set the recall level (wholesale or pharmacy), supervise execution

    What are the recall classes (Rückrufklassen)?

    Recalls are graded by the health hazard of the defect, following the European Rapid Alert System used across EU inspectorates. The class drives how fast and how far down the chain the recall must reach. The three classes are read as follows.

    1. Class I. The defect is potentially life-threatening or could cause serious harm, for example the wrong active ingredient, a wrong strength, or microbial contamination of a sterile product. These recalls are the most urgent and reach patient level.
    2. Class II. The defect could cause illness or mistreatment but is not life-threatening, for example faulty labelling, a packaging fault, or insufficient stability. The recall typically reaches pharmacy level.
    3. Class III. The defect poses no significant risk to health, for example a minor documentation or packaging deviation. The action is often limited to the wholesale level or handled as a batch check.

    Alongside a full recall, the AMK also publishes a Chargenüberprüfung, a batch check, where pharmacies are asked to verify whether they hold a named batch before any further step is decided. The classification and the recall level are set in coordination with the responsible state authority.

    How is a batch recall different from a withdrawal or a shortage?

    This is the distinction that most often gets blurred, because all four states can end with a product being unavailable, but only two of them signal a defect. A Chargenrückruf and a full recall are safety acts; a commercial withdrawal and a supply shortage are not.

    EventTriggerScopeDefect involved?
    ChargenrückrufQuality or safety defect in specific batchesThe affected Chargen onlyYes
    Rückruf (full)Defect or risk affecting the product across batchesAll batches of the productYes
    Außer-Vertrieb-SetzungCommercial decision to stop selling a pack, see VertriebsstatusThe specific PZN, lastingNo
    LieferengpassDelivery bottleneck, still marketed, see LieferengpassAvailability of the productNo
    VersorgungsmangelMinisterial determination that a shortage threatens care, see VersorgungsmangelNamed medicines, unlocks exemptionsNo

    The practical reading: a recall is a reason to pull stock and quarantine it, a withdrawal is a change of trading status, and a shortage is a reason to look for a substitute. Confusing a Chargenrückruf with an Außer-Vertrieb-Setzung, for instance, can mean either over-reacting to a routine delisting or under-reacting to a genuine safety defect.

    How does the recall information reach pharmacies?

    The federal authorities publish recalls on their own pages, and the Arzneimittelkommission der Deutschen Apotheker (AMK) distributes rapid-alert recall and risk information to pharmacies. The BfArM lists Arzneimittel-Rückrufe and runs the Rapid Alert System, the inter-authority reporting channel under §68 AMG through which quality problems, batch recalls and falsification suspicions are exchanged between EU member states. The AMK feeds "Rückrufe, Chargenrückrufe und Chargenüberprüfungen" to pharmacies through its AMK-Nachrichten, so a pharmacy learns which named batches to pull.

    The identifying keys are the batch number (Charge) and the expiry date. A recall notice names the product, the PZN and the specific Chargen with their expiry, and stock is matched against those keys. Because the Falsified Medicines Directive puts the batch number and expiry into the 2D DataMatrix on each pack alongside the serial number, the same batch identifier that carries a pack through verification is the one a recall points to.

    Where does pharmazie.com fit into a recall workflow?

    pharmazie.com is an aggregator of licensed article data: it carries the distribution status and batch-level context per PZN, which tells a team whether a product is on the market and how it is traded, but the recall determination itself is the act of the authority or the AMK. The platform helps you read the surrounding state of a product and, once a batch is pulled, find an orderable alternative. It is not the official recall register and does not carry the competing standard price service data.

    • Field: distribution status (Vertriebsstatus) and article master data per PZN, with Handelsname, Darreichungsform, Zulassungsinhaber and marketing dates
    • Granularity: per PZN
    • Source: ABDA article master data via ABDATA, PZN via IFA
    • Updated: daily, with a source and date stamp
    • Access: web app, REST API, data export

    One honest limitation: pharmazie.com surfaces the distribution status and article data around a product, but it is not the source of truth for whether a Chargenrückruf has been issued. That determination lives with the BfArM, the PEI and the AMK, and a specific batch recall with its exact scope and expiry keys should always be checked against the official recall notice.

    Author Image
    Ursula Tschorn
    Ursula Tschorn is CEO of DACON Datenbank Consulting GmbH and has been building pharmaceutical information infrastructure since 1989. She writes on drug data standards, pricing regulation and market access in the DACH region.

    FAQ

    What is a batch recall (Chargenrückruf) of a medicine?
    Who orders a batch recall in Germany?
    What are the recall classes (Rückrufklassen) I, II and III?
    How does a batch recall differ from an Außer-Vertrieb-Setzung or a Lieferengpass?
    How do pharmacies find out about a batch recall?
    Does pharmazie.com list medicine recalls?

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